The Challenge

Lower productivity of quay crane operators who shifted from a manual onsite environment to offsite remote-controlled operations

​

Design Process

1. Stakeholder interviews and site visits

2. Engineering briefings

3. Identifying underlying problems

4. Insights generation

5. Ideation for solutions

6. Prototyping

7. Co-creation and user-testing

​

Conceptualized in 2018, in collaboration with Port of Singapore Authorities