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Forecasting the Future of Singapore's Wet Markets in 2030

About

With the pandemic impacting consumption patterns around the world, this project engages Singaporeans to understand what is important to them when it comes to their food and groceries, thereby envisioning the wet market experience in 2030.

Design Process

1. On-site observations

2. User survey

3. Stakeholder interviews 

4. User forecasting workshop

5. Insights generation

6. Ideation for solutions

7. Prototyping

8. Concept validation

Involvement

13 week university group project, conceptualized during the pandemic

Future of Wet Markets

Future of Wet Markets

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Customer Experience & Service Design

Copyright © Zephanie Lim

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